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Author: Professor Pieter Steyn Source: PM World Today – July 2010 (Vol XII, Issue VII) A recent IBM survey found consensus amongst CEOs that organisations are bombarded by change and that many are struggling to cope with the transformation. The gap between expected change and the ability to manage the required transformation has almost tripled since […]

Author: Prof Pieter G Steyn, Principal- Cranefield College of Project and Programme Management South Africa Source: PM World Journal – Vol. I, Issue V – December 2012 www.pmworldjournal.net Abstract How to achieve sustainable supply chain performance has remained a complex challenge. Full commitment to process orientation and process management is required. Cultures of bureaucratic organisations […]

Author: Professor Pieter Steyn Source: PM World Journal  – Vol. II, Issue III – March 2013 www.pmworldjournal.net Introduction Effective and efficient management of the Supply Chain Portfolio is widely regarded as the key to optimal organisational performance.  How to achieve this has remained a complex challenge to executives and senior management of organisations in the private […]

Author: Van Zyl, Gerry Supervisor: Prof. Dr. J A Watkins Date: March 2004 Change has become a way of life in modern day organisations, whether the change is planned or unplanned. The primary reason for planned change within organisations is to keep up with technology and to improve processes, thus serving as an enabler. In […]

Author:Van Zyl, Frans Supervisor: Professor Pieter Steyn Date: March 2008 The South African Government as the custodian of all National Government buildings entrusts the National Department of Public Works, (NDPW) for providing and maintaining accommodation for all National Government Departments. In order to keep up with continuous transformation and change, leaders and managers need to […]

Author: Van Staden, Tanya Supervisor: Professor Erik Schmikl Date: September 2010 The research is based on growing a dysfunctional team into to a high performance team with the implementation of managerial leadership. The team used in the study is the IMAC (Installs, Moves, Acquisitions and Changes) Team at Internet Solutions. The company provides converged communication […]

Author: Van Rooyen, Ockert Supervisor: Professor Erik Schmikl Date: September 2010 Global financial markets are showing strains on a scale and scope not witnessed since the Great Depression. Banks will implement more aggressive cost saving measures using technologies such as Unified Computing, Virtualisation (Server, Desktop and other) and Green IT. Organisations continue to innovate through […]

Author: Van Rooyen, Lynette Supervisor: Professor Pierre Gerber Date: September 2007 The research was conducted at the Auditor-General whose Constitutional mandate, sections 181 and 188 of the Constitution of the Republic of South Africa Act 108 of 1996, is to ensure accountability in public spending through auditing and to report on the findings in the […]

Author: Van Loggerenberg, Jacques Pierre Supervisor: Professor Pieter Steyn Date: March 2008 This research was conducted in an International Telecommunications organization and more specifically in the South Africa operation. This organization is a respected multinational with telecommunication operations in African and Middle Eastern countries. Due to confidentiality the organization’s name will not be disclosed and […]

Author: Van Heerden, Christiaan Supervisor: Professor Pieter Steyn Date: March 2009 Kinesis, a subsidiary company within the MultiKin Holdings1 group of companies, operates strategic business units globally as one entity, each owning proprietary rights of a specific leading technology or service in the group, while also having access to the global portfolio of technologies and […]

Author: Tumagole, Keorapetse Supervisor: Professor Pieter Steyn Date: March 2007 The amalgamation of the fourteen disestablished local councils into one demarcated area, namely, the City of Tshwane Metropolitan Municipality (CTMM,) referred hereafter as City of Tshwane, presented many challenges to the management of human resources of ±14 000 employees and a substantial challenge in managing […]

Author: Tsitsi, Comfort Supervisor: Professor Erik Schmikl Date: September 2010 The research was about project management as a synthesis for improvement within the South African Post Office and the investigation has revealed the following: There is poor coordination of projects between business units and this leads to a creation of a “silo mentality”. A proper […]

Author: Seff-Bin-Mubarak, Doreen Supervisor: Professor Erik Schmikl Date: March 2009 The growth of South Africa’s Information Communications and Technology sector depends on infrastructure development, coupled with progressive legislation and regulation. Compliance with The Cellular License Agreement and adherence to Corporate Governance are regarded as important drivers for Business Continuity Management within the industry. According to […]

Author: Reddy, Sandy Supervisor: Professor Erik Schmikl Date: March 2010 The evident problem is dissatisfied customers due to bad customer service. Blue Cells bad customer service emanates from poor training given to staff, which impacts profitability in the organisation. The problem researched within the ambit of this dissertation reads as follows: “Poor customer service and […]

Author: Ramgathi, Sandesh Supervisor: Professor Pierre Gerber Date: September 2009 There is a trend for large Corporate organisations to define long term strategies (often over five years) to position their businesses within a desired market segment. Annual business plans are then developed to direct the implementation of the strategies and because business directions change with […]

Author: Qupe, Leo Mziwonke Supervisor: Professor Pieter Steyn Date: September 2008 Sustainable poverty alleviation has become top priority within all spheres of government. Various programmes have been launched to reduce poverty; however, most of these initiatives are not sustainable. This research seeks to investigate reasons for this situation with a view to propose remedial action […]

Author: Prince, Colin Supervisor: Professor Pieter Steyn Date: September 2010 Alignment continues to grow in importance today as companies strive to link technology and business (Papp:1995, Luftman:1996, Luftman & Brier:1999) to create a competitive advantage above their competitors. Alignment addresses both: doing the right things (effectiveness) and doing things right (efficiency). Information Services (IS) need […]

Author: Pretorius, Karen Supervisor: Professor Erik Schmikl Date: March 2006 The research was conducted in a Private Higher Education Institution that specialises in teaching the theory and principles of project and programme management at the postgraduate level. This Private Higher Education Institution distinguished itself as a leader in the market by adopting an innovative approach […]

Author: Parisi, Rosetta Supervisor: Professor Erik Schmikl Date: September 2010 Eskom’s Distribution division centrally formulates strategy at executive level and then cascades it to its six decentralized regions, called Northern, Eastern, Western, North-West, Central and Southern region. This study of the Southern region, explores whether, in the absence of a structured system to manage and […]

Author: Noorodien, Mohammed Yazeed Supervisor: Professor Erik Schmikl Date: March 2007 Faced with ever-growing competition in the software industry, one of the strategic objectives of executive management at Microsoft is to develop sustainable customer relationships.  Everyday businesses face the ongoing challenge of ensuring that a wide variety of software from many different software vendors works […]